RenewClean (Pty) Ltd (“we”, “our” or “us”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard personal information when you visit renewclean.co.za.
1. Information we collect
- Form data: when you use our contact form, we collect your name, email address, phone number, company, plant details and message.
- Analytics data: if analytics is switched on and you accept cookies, Google Analytics collects anonymous information about how visitors use the site, such as pages visited, time on site and approximate location.
- Cookies: we use essential storage to remember your cookie choice, and analytics cookies only if you accept them.
2. How we use your information
- To respond to your enquiries and provide the information you ask for
- To improve our website and services
- To send you relevant communication, only if you have opted in
- To meet our legal obligations
3. Legal basis (POPIA)
Under the Protection of Personal Information Act, we process personal information based on your consent (for example when you submit a form or accept cookies), our legitimate interest in responding to enquiries and improving our services, and legal obligations where they apply.
4. Sharing your information
We do not sell personal information. We may share it with:
- Google Analytics, for anonymous website analytics
- Web3Forms, which delivers form submissions to our inbox
- Authorities, where the law requires it
5. Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, change, disclosure or destruction.
6. Your rights
Under POPIA you may ask to access, correct or delete the personal information we hold about you, object to processing, or withdraw consent at any time. Email info@renewclean.co.za to do so.
7. Retention
We keep personal information only for as long as needed for the purposes above, unless the law requires longer.
8. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
9. Contact us
- Email: info@renewclean.co.za
- Phone: 021 301 0230
- Based in: Cape Town, South Africa